FAQ
Good to know.
How fast can you start service?
Most new accounts are on the schedule within the same week. You'll get a confirmed first-visit date as soon as you sign up.
Do I need to be home for service?
No — as long as our tech can access the pool area, you can be anywhere. You'll see the visit logged in your portal in real time either way.
What if my pool needs a repair mid-contract?
We'll flag it in your portal with photos and a quote before any repair work starts — nothing happens without your sign-off.
Is there a contract?
No long-term contract on any plan. Cancel any time — no cancellation fee.
What's included in the live portal?
Real-time water chemistry readings after every visit, trend charts over time, full dose history, equipment status, and exportable monthly reports for warranty documentation.
Do you service spas and hot tubs?
Yes — spas can be added to any plan, or serviced on their own. Ask when you sign up.
What areas do you serve?
Panama City Beach, Destin, the 30A corridor, and Santa Rosa Beach, FL — with more areas added as we grow. Check Service Area for details.
How do I pay?
Monthly billing to the card on file, managed from your portal account.